Services
From the first metre of fabric to the final shipping document — we stay accountable at every stage of the order.
Fabric
Fabric is the first quality gate, so it is where we start. We direct each order to a mill equipped for the construction it actually needs — single jersey, lycra jersey, terry, rib, pique, lacoste, interlock or waffle — and hold the supplier to the agreed GSM, shade and hand-feel before a single garment is cut.
Identify Supplier
Every factory we place work with is assessed on two things, never on price alone: the capacity and capability to deliver at the volume and standard agreed, and demonstrated compliance — environmental controls, worker safety and adherence to labour law. Both are re-checked, not assumed.
Sampling
Nothing goes into bulk until the sample is signed off. Our CAD and sample room runs 40 machines across 5,000 sq ft at 250 pieces a day, turning a tech pack into a physical garment on the same route the bulk order will take — knitted, made up, washed and finished — so what you approve is what you receive.
Pricing
A quotation is only as honest as the costing behind it. We break each style down to fabric consumption, trims, wastage and process — knitting, dyeing, print, embroidery — then show where the money actually sits, so a price can be challenged line by line instead of accepted as a single figure.
Follow Up
Once an order is placed we track it against the agreed timeline and report on it rather than waiting to be asked. Status comes stage by stage — yarn, knitting, dyeing, cutting, sewing, finishing — with early warning when something slips, at the point it can still be recovered.
Quality Control (QC)
Quality is checked on the line, not at the gate. Our QCs run inline, mid-line and final inspection to the AQL level agreed with the buyer — measurements, stitching, shade, print and trims — starting from a pre-production meeting before the first bundle. Faults are raised while the run can still be corrected, and every shipment is checked against the approved sample before cartoning.
Shipping Cargo Handling
Shipping is where a sound order can still come apart. We prepare and check the document set — invoice, packing list, certificate of origin, bill of lading — work with the nominated forwarder or our own, and book space early enough that a delayed vessel does not become a delayed delivery. Sea, air or a mix, costed against the date that actually matters.
Post Shipment Services
The job is not finished when the container sails. We follow the documents through to the bank, resolve discrepancies before they hold up payment, and keep the file open until the goods are received and accepted — so a shortage, a claim or a query has somewhere to go and someone accountable for it.
Others
Beyond the order itself: market and price intelligence, new supplier development, factory visits arranged and accompanied, and the trend and material research that shapes the next season. Whatever keeps a buyer informed and a programme moving.
